Life-changing contact centre agent wins international Genesys CX Hero award
By Staff Writer 2 October 2019First South African to win Genesys global award aims to open doors for others to global opportunities. FULL STORY >
What Samsung Knox is teaching businesses in an era of increasing cyber attacks
By Staff Writer 27 September 2019Samsung's Justin Hume explains how smartphones can be made secure in an era of constant cybersecurity risks. FULL STORY >
Opinion: African challenger banks are primed by tech to disrupt financial services industry
By Opinion 20 September 2019The road is open for African banks, particularly challengers, to shake up the market with best new technologies and services, according to Andile Solutions FULL STORY >
Galaxy Note 10 Plus A Deeper Look review: Many hits, a couple of misses
By Ryan Noik 20 September 2019Bigger, builder and better in almost every way, the Galaxy Note 10 Plus has loads to offer, albeit with a couple of omissions. FULL STORY >
Galaxy Note 10 Plus First Impressions review: A walk on the (not so) wild side
By Ryan Noik 17 September 2019Initial impressions of the Note 10 Plus are that this is a device to be reckoned with, with a few changes worth taking into consideration. FULL STORY >
Three6five reshapes managed services - delivers proactive approach
By Press Release 13 September 2019Network specialists, three6five has today announced details of a managed services toolkit, that it believes will reshape the managed services market, bringing a layer of consultancy and proactivity that helps businesses better... FULL STORY >
Opinion - Digital Payments may hold the key to African economic prosperity
By Staff Writer 12 September 2019Aida Diarra, Senior Vice President and Group Country Manager for Visa Sub Saharan Africa explains what fundamentals are missing in African SMEs - and what they can do about it. FULL STORY >
Industry advice - SMEs need a different approach to cyber security
By Industry Contributor 9 September 2019Craig Freer, executive head of cloud and managed services at Vox asserts that a different approach is needed to combat debilitating cyberattacks. FULL STORY >
Blue Prism set to showcase AI Digital Exchange this week
By Press Release 4 September 2019Blue Prism will showcase its comprehensive artificial intelligence Digital Exchange (DX) at AI Expo Africa this week, setting in place the foundation for South African businesses to begin their journey into the era of AI. FULL STORY >
Saicom Voice Services adds Data Management solution to stack
By Staff Writer 2 September 2019Saicom Voice Services has added a data management solution to its evolving product stack, driven it says, by customer demand for world class services that are customisable to local business requirements and realities. FULL STORY >
Samsung launches Galaxy Studio in Johannesburg
By Ryan Noik 2 September 2019Riding the wave of the recent announcement of the Galaxy Note 10 and Note 10 Plus, Samsung has gone on a charm offensive, launching its Galaxy Studio in Johannesburg and Durban. FULL STORY >
Industry advice - Wisdom of the tribe: how crowdsourcing can accelerate innovation in financial services
By Industry Contributor 20 August 2019Crowdsourced innovation management plays a vital role in financial services firms of the future, asserts Steve Lauter, Head Banking (Africa) at Wipro Limited. FULL STORY >
Genesys invites all Customer Experience professionals to Amsterdam in September
By Press Release 19 August 2019Genesys has announced the dates for its forthcoming G-Summit, taking place in Amsterdam. FULL STORY >
Samsung unveils its latest top tier Galaxy Notes
By Ryan Noik 8 August 2019Samsung didn’t hold back last night at its latest Unpacked event, held in Sandton, in conjunction with the live streaming of the international Unpacked. With the Note 10 and Note 10 Plus, FULL STORY >
South Africa gets its own RPA community as intelligent automation takes off
By Press Release 2 August 2019SMEs and set to follow enterprises in harnessing their own digital workers, according to Blue Prism, with a South African Robotic Process Automation community being launched to facilitate this change. FULL STORY >
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