The potential for AI in Africa is vast, with a particular focus on the Machine Learning (ML) industry, which will account for 71% of the market by 2030. FULL STORY >

Global market research and consulting firm, Frost & Sullivan, has recently announced the findings of a global end-user market survey sponsored by leading software-defined wide area network (SD-WAN) solution... FULL STORY >

Interactive Intelligence Group Inc., a global provider of software and cloud services for customer engagement, unified communications and collaboration, has received Frost & Sullivan’s 2015... FULL STORY >

Customer experience management that genuinely enhances customer ‘stickiness’ depends on new strategies and now mindsets, says Frost & Sullivan FULL STORY >