Genesys Interactive Intelligence forum gives insight into how companies can improve the customer experience in today’s digital age. FULL STORY >

As we’re starting to find out, computers are better than us at a number of things, and this now includes detecting when your heart will fail. FULL STORY >

Genesys Interactive Intelligence forum reveals that only innovations that diminish a limitation and change market rules will become disruptive FULL STORY >

Delving deeper into AI for cars, Nvidia announced plans to partner with carmaker Audi to build a road-going vehicle by 2020. FULL STORY >

Cyber intelligence and analytics specialist, Snode, recently used its tools to analyse the #FeesMustFall protest and delve deeper within Twitter, offering enriched insight beyond 140 characters. FULL STORY >

Decision Intelligence leverages machine learning technology to increase approvals for genuine transactions and deliver overall better consumer shopping experience. FULL STORY >

Facebook's long-term roadmap is focused on building foundational technologies in three areas: connectivity, artificial intelligence, and virtual reality. We believe that major research and engineering breakthroughs in each of these... FULL STORY >

Cyber-intelligence company, Snode, has launched in South Africa. The company utilises advanced mathematical algorithms, the processing power of learning machines, and predictive analytics; providing real-time... FULL STORY >

Imagine a Personal Assistant Bot, a machine or application that you could ask to organise a meeting or arrange bookings just as you would a live, human assistant. As Artificial Intelligence (AI) becomes more prevalent and approaches... FULL STORY >

A collaborative effort between Google, Facebook, Microsoft, Amazon and IBM, the Partnership on Artificial Intelligence to Benefit People and Society, will focus on AI best practices and standards. FULL STORY >

Starting a small business is almost like leaping out of a plane without a back-up parachute. It’s exciting, but at the same time, quite risky. There are several reasons why 80% of small businesses in South Africa fail within the first... FULL STORY >

Smart businesses will move quickly to harness artificial intelligence, as they have done with every disruptive technology in the past says Interactive Intelligence. FULL STORY >

Having created a robot-focused division within the company, Sony is reportedly working on a robot that can form an emotional bond with users. FULL STORY >

South African companies moving to cloud-based infrastructure need to understand that the cloud is not the end of the journey – it is just the first step on the way to truly revolutionary new ways of doing business FULL STORY >

With Google I/O kicking off today, reports say the company is readying an Amazon Echo competitor called Google Home, which is wants to release later this year. FULL STORY >