Research from MIT SMR Connections reveals the best practices of highly successful CX teams to win business and loyalty. FULL STORY >

Applications are now open for those who want to be part of Microsoft South Africa and Business Engage’s new Women Take IT to the Stage Academy initiative – but you will have to act fast. FULL STORY >

Digital transformation has accelerated significantly due to the COVID-19 pandemic, and now new SAS research has identified strategies to capitalise on this pivotal moment and empower data scientists and organisations. FULL STORY >

Maria Garnaeva from Kaspersky unpacks the oldest trick in the book - the password reset notification scam - and details what companies and employees can do to avoid becoming a victim of it. FULL STORY >

As much as alcohol testing has become an expected legal requirement for road safety and workplace safety, the impact of drugs is still largely overlooked. Rhys Evans, Managing Director at ALCO-safe offers us his opinion... FULL STORY >

Lenovo recently introduced newly customised IT infrastructure solutions for midsize businesses, with a complete series of easy-to-use solutions and services to help them achieve intelligent transformation and grow their... FULL STORY >

Stephen Osler, Co-Founder and Business Development Director at Nclose addresses the critical issue of zero-day attacks, and getting a grip on this debilitating threat. FULL STORY >

An equipment-management solution that enables remote and real-time monitoring to any device is now available from Massey Ferguson. FULL STORY >

IBM has announced the launch of its Client Engineering team in the Middle East and Africa (MEA) for clients and business partners in a bid to deliver an enhanced client experience focused on co-creation, technical eminence... FULL STORY >

Digital acceleration is impacting how we work, live, and consume services. In addition, the digital evolution of Financial Services Organizations (FSOs) raises essential questions about the future of banking.... FULL STORY >

in a recent global survey, 85% of respondents said they’re more worried about ransomware than any other cyber threat. Renee Tarun discusses the basic principles an organization needs to have a look at to protect themselves from this... FULL STORY >

If there is one step that organisations can take for business continuity, it is to make an incremental shift in their approach to adapting to the digital era. Chris Buchanan from Dell Technologies explains. FULL STORY >

Multi-VM Autonomous Database enables organisations to more easily adopt Oracle Autonomous Database at a lower cost. FULL STORY >

Sports company PUMA has signed Mercedes-AMG Petronas F1 Team driver George Russell as a brand ambassador making the young British driver part of its lifestyle and performance program. FULL STORY >

Business leaders in companies around the world need to shift from a tech-centred view of digitalisation and start considering how to nurture a culture that embraces technology wholeheartedly. Greg Newton unpacks why this... FULL STORY >