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Industry Insight - Three tips to get the customer journey right
By Industry Contributor 27 September 2021Sage's Viresh Harduth, Vice President, Small Business, Sage Africa & Middle East shares three ways to make life better for your customers and yourself. FULL STORY >
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Opinion - 5 Things Not To Miss when Mapping Your Customer Journey Transformation
By Press Release 26 June 2017Avaya's MD highlights the five key steps that should be incorporated into your plan in order to create a successful and effective customer Journey Map. FULL STORY >
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