
Microsoft makes small businesses data smart with Power BI
By Staff Writer 26 February 2016Microsoft's general manager of Worldwide SMB, David Smith, says small businesses can be more data smart with the aid of the company's Power BI and the insight it provides. FULL STORY >
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Huawei reveals MateBook at MWC, but not coming to SA
By Staff Writer 22 February 2016It wasn’t only Samsung and LG that were busy yesterday at MWC 2016, so was Huawei. The Chinese manufacturer launched the MateBook, a 2-in-1 Windows 10 device aimed at business users and set to take on Microsoft’s Surface. FULL STORY >

ASUS releases Transformer Book T100HA
By Press Release 22 February 2016All-new thinner, lighter version of best-selling Transformer Book T100 2-in-1 detachable laptop has 12-hour battery, latest quad-core Intel CPUs, pre-installed Windows 10. FULL STORY >

Interactive Intelligence: Five Trends Set to Revolutionize the Customer Experience in 2016
By Staff Writer 28 January 2016Interactive Intelligence Group Inc., a global leader of cloud services for customer engagement, communications and collaboration, has shared its predictions for the five trends that will disrupt customer... FULL STORY >
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Understanding the customer more important than ever before - Interactive Intelligence
By Staff Writer 20 January 2016Self-service and digital channels are becoming increasingly important. Organisations need to ensure that all these channels offer the same high level of customer service and a seamless, consistent experience.... FULL STORY >

Interactive Intelligence launches enhanced global partner program
By Press Release 10 December 2015Interactive Intelligence Group Inc., a global provider of software and cloud services for customer engagement, unified communications and collaboration, has launched an enhanced Global Partner Program. FULL STORY >

Tag Heuer unveils its $1500 Connected Watch running Android Wear
By Robin-Leigh Chetty 10 November 2015First detailed at Baselworld 2015 earlier in the year, luxury watchmaker Tag Heuer has now debuted its Connected Watch, which is set to retail for $1500. FULL STORY >

Interactive Intelligence to host “Six Top Challenges of Deploying a Multichannel Contact Centre” web event
By Press Release 9 November 2015Interactive Intelligence Group Inc. unified communications and collaboration, is hosting a free Web event titled, “Six Top Challenges of Deploying a Multichannel Contact Centre and... FULL STORY >

Interactive Intelligence wins Ventana Technology Innovation Contact Centre Award
By Press Release 2 November 2015Interactive Intelligence Group Inc has received the Ventana Research 2015 Technology Innovation Award in the Contact Centre category FULL STORY >

Interactive Intelligence Named 2015 EMEA Company of the Year in Customer Contact by Frost & Sullivan
By Press Release 12 October 2015Interactive Intelligence Group Inc., a global provider of software and cloud services for customer engagement, unified communications and collaboration, has received Frost & Sullivan’s 2015... FULL STORY >
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Economist Intelligence Unit study: self-service access to data increases sales success
By Staff Writer 10 September 2015Greater access to data, frequent use of analytic tools, and the adoption of data at higher levels of the organisation lead to better sales performance, according to the findings of a global study released by... FULL STORY >

Introducing 6th generation Intel Core, Intel’s best processor ever
By Staff Writer 3 September 2015Intel Corporation introduced the 6th Generation Intel Core processor family, the company’s best processors ever. FULL STORY >

5 inspirational women in tech
By Staff Writer 28 August 2015The theme for Women’s Month 2015 is ‘Women United in Moving South Africa Forward’ FULL STORY >

Interactive Intelligence named market leader in Ovum’s multichannel cloud contact centre report
By Staff Writer 28 August 2015Interactive Intelligence Group Inc has been named a Leader in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Centre Solution 2015-16 report. FULL STORY >

Omnichannel strategies: what you need to know before implementation
By Staff Writer 24 August 2015There is no doubt that omnichannel matters for contact centres today. FULL STORY >
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