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Facebook deploys new suicide prevention AI

By Robin-Leigh Chetty 28 November 2017

The social media platform has released a new set of AI tools designed to detect and assist users contemplating suicide. FULL STORY >

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Snapchat adds object recognising filters ahead of app's design overhaul

By Robin-Leigh Chetty 27 November 2017

It's now common knowledge that Snapchat is set for an extensive redesign soon, but that has not stopped the app from releasing new filters that recognise animals and food. FULL STORY >

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Overcoming the Digital Skills Gap with Social Media Education

By Press Release 8 November 2017

With 13 million South Africans on Facebook, 2.68 million on Instagram and 7.4 million users on Twitter, social media marketing is a key tool for reaching new audiences and boosting sales for any business. FULL STORY >

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Snapchat said to have significant app overhaul on the way

By Robin-Leigh Chetty 8 November 2017

In an earnings letter to investors, Snap Inc. CEO Evan Spiegel says a significant overhaul to the app is on the way. FULL STORY >

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Twitter's new 280 character limit now official

By Robin-Leigh Chetty 8 November 2017

The microblogging platform is a little less micro, doubling the character limit for tweets to 280 characters. FULL STORY >

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To succeed with youth on social media, let them be part of the brand’s story

By Opinion 1 November 2017

We know about marketing to Generation Z – but what about marketing to Generation Z? Do marketers need to relook tactics? Ernst Wittmann from Alcatel shares his insight into the market’s dilemma. FULL STORY >

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Twitter details forthcoming measures to fight harassment on its platform

By Robin-Leigh Chetty 20 October 2017

Following the recent sexual harassment saga on Twitter, the company has outlined what measures it will be taking in coming months. FULL STORY >

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Facebook Live adds real-time screen sharing

By Robin-Leigh Chetty 18 October 2017

The native functionality now replaces what third party software was once required for. FULL STORY >

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Twitter promises new anti-abuse rules following recent boycott

By Robin-Leigh Chetty 16 October 2017

Following last week Friday's #WomenBoycottTwitter protest, Twitter has said that anti-abuse rules are on the way. FULL STORY >

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#WomenBoycottTwitter gains momentum following Rose McGowan's suspension

By Robin-Leigh Chetty 13 October 2017

In light of recent sexual harassment claims sweeping through Hollywood, Rose McGowan's account suspension by Twitter has prompted an initiative to send a message to the company. FULL STORY >

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Twitter adds tool to better find sports-related tweets

By Robin-Leigh Chetty 11 October 2017

Part of Twitter mobile's new Happening Now tab, users will be able to better find tweets relating to sport events. FULL STORY >

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Twitter is reportedly working on tweetstorm feature

By Robin-Leigh Chetty 11 September 2017

The feature remains hidden for now, but could be headed for public testing soon. FULL STORY >

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Best practices for customer service on social media

By Staff Writer 13 July 2017

Find out what you should be doing and what you should avoid with customer service via social media. FULL STORY >

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Facebook to begin testing out ads in Messenger app worldwide

By Robin-Leigh Chetty 12 July 2017

The social media company has confirmed plans to expand beta testing on home screen ads in Facebook Messenger. FULL STORY >

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New paperclip links, backdrops and voice filters added to Snapchat

By Robin-Leigh Chetty 6 July 2017

Snapchat debuts new add-ons that users should be more excited to use than Snap Map. FULL STORY >

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