By 25 May 2020 | Categories: Trends



Although food delivery apps have offered some restaurants a lifeline during the lockdown, many are crippling the industry with hefty commissions charged.

With already thin profit margins further diluted by app delivery fees, many restaurants have been forced to keep their doors shut and remain hopeful for a more sustainable solution to making ends meet.

In a bid to help the struggling industry, liquor app-based on-demand delivery service QUENCH has expanded their scope to offer delivery services to restaurants, butcheries and bakeries with a minimal activation fee and only a 10% rebate charge.

Head of Restaurants at QUENCH, Matthew McCreedy, says they want to relieve the pressure on restaurants by slashing their fees compared to most food delivery apps which tend to charge hefty rebates of around 20% to 40%.

“Traditionally app-generated commissions were more manageable when it represented a smaller segment of a restaurant’s overall revenue. But the pandemic changed that and we can’t sit by and watch as the hospitality industry dies a slow death.”

“Our service will allow many restaurants, butcheries and bakeries to re-open their kitchens so that their staff can once again earn an income and their loyal customers can have a taste of their favourite  cuisine in the comfort of their own home.”

The contact-less deliveries are in line with the Government’s safety guidelines and all QUENCH drivers have been thoroughly trained and are equipped with masks and gloves.

The expansion into restaurants is yet another innovative addition to the QUENCH portfolio which includes same-day grocery deliveries from Woolworths across major centres in South Africa to great success.

Interested restaurants should visit or send an email to for more information or to sign-up. Patrons can download the QUENCH App from Google Play or Apple IOS App stores.

QUENCH will reactivate alcohol sales after the ban has been lifted.



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