By 28 May 2019 | Categories: news


If you own a Samsung Galaxy A5 or A7 (2017 models), or the S7 and S7 Edge, and want Samsung Pay, you're in luck. Samsung South Africa today announced a free firmware upgrade to assist customers with these specific devices, where they can visit participating Samsung Service Centres for this upgrade. Doing so will save them up to 5 GB of data on the device software update and they will receive a free installation and activation of Samsung Pay. The upgrade offer will run from 23 May to 6 June 2019. 

The upgrade process is as follows:

  • Customers are to visit a participating Samsung Service Centres from 23 May 2019 and request their free upgrade. 
  • The Service Centre will confirm that the device is a Galaxy A5/A7 (2017), S7 or S7 Edge device (South African models only) and then complete their upgrade. 
  • The support staff will then perform the free installation and activation of the Samsung Pay app.

Customer can enrol a compatible payment card or loyalty card, but this is optional.    

Samsung Pay is the company's mobile payment solution and this free installation will allow more Samsung users to make use of the tap-and-go convenience. The company notes that this digital wallet gives Samsung Pay supported devices the functionality of a bank and loyalty card, which can be used where you can swipe, insert or tap a payment card.

The participating Samsung Service Centres are:


Main City: Rivonia
Partner: MMall
Contact No: 011 326 8337
Address: The Wedge Shopping Centre, 255 Rivonia Road

Main City: Midrand
Partner: Mall of Africa – Samsung Brand Store
Contact No: 010 001 9441
Address: Shop 1151, Mall of Africa, Waterfall City, Midrand

Main City: Fourways
Partner: Fourways Mall – Samsung Brand Store
Contact No: 011 465 1466
Address: Shop G17, Fourways Crossing, William Nicol Dr, Fourways

Main City: Rosebank
Partner: Rosebank – Samsung Brand Store
Contact No: 010 001 5070
Address: Shop 323-325, 50 Bath Ave, Rosebank Mall, Johannesburg

Main City: Bedfordview
Partner: Eastgate – Samsung Brand Store
Contact No: 011 615 1157
Address: Shop U59, Eastgate Mall, 43 Bradford Road, Bedfordview


Main City: Pretoria
Partner: Pandadox
Contact No: 010 140 1780
Address: Shop B6 The Grove Mall Cnr Simon Vermooten Road

Main City: Menlyn
Partner: Menlyn – Samsung Brand Store
Contact No: 012 368 1055
Address: Shop LF 139A Menlyn Park Shopping Mall, Menlyn, Pretoria


Main City: Durban
Partner: Circle seven
Contact No: 031 569 2806
Address: 10-17 Redlyn Business Park, 1st Floor, 5 Riverhorse Valley

Main City: Durban
Partner: TM Electronics
Contact No: 031 579 2719
Address: Unit No 2 Teakfield, 1 Teakfield Road – Durban North

Main City: Durban
Partner: Gateway Mall Samsung Brand Store
Contact No: 031 566 6795
Address: Shop F162, 1 Palm Blvd, Umhlanga Ridge, Umhlanga


Main City: Century City
Partner: Canal Walk Samsung Brand Store
Contact No: 021 555 4683
Address: Shop 38, Canal Walk Shopping Centre, Century City, Cape Town

Main City: Cape Town
Partner: V & A Waterfront Samsung Brand Store
Contact No: 021 421 1055
Address: 217 Dock Rd, V & A Waterfront, Cape Town

Main City: Bellville
Partner: Tygervalley Samsung Brand Store
Contact No: 021 914 0909
Address: Shop UL506D, Entrance 10, Upper Level, Willie Van Schoor Ave, Tygervalley

Main City: Somerset West
Partner: Somerset West Samsung Brand Store
Contact No: 021 851 1946
Address: Shop 301, Centenary Drive Intersection of N2 & R44, Somerset Mall, Somerset West


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