By Ryan Falkenberg, co-CEO, CLEVVA FULL STORY >

rAInbow is a chatbot that uses artificial intelligence (AI) to chat with users and provide accurate information on domestic violence. FULL STORY >

Gartner predicts that by 2022, 70% of customer interactions will involve emerging technologies such as machine learning (ML) applications, chatbots and mobile messaging, up from 15% in 2018. FULL STORY >

Ryan Jamieson, Solutions and Innovation Officer at Altron Karabina unpacks some of the technology trends hits and misses - and the most exciting potential to watch out for - in 2020. FULL STORY >

Canon Europe announces the release of its remote control system for still image shooting. FULL STORY >

Vodacom rAge 2019 has added another first to its list of attractions, with the World Robotic Olympia SA (WRO SA) setting up shop to host their top teams. FULL STORY >

Blue Prism will showcase its comprehensive artificial intelligence Digital Exchange (DX) at AI Expo Africa this week, setting in place the foundation for South African businesses to begin their journey into the era of AI. FULL STORY >

SMEs and set to follow enterprises in harnessing their own digital workers, according to Blue Prism, with a South African Robotic Process Automation community being launched to facilitate this change. FULL STORY >

It’s not every day that you meet the world’s first humanoid robotic citizen, but standing next to Sophia the Robot, one can’t help but feel like humanity is at the very beginning of a future that was once only the domain of science fiction FULL STORY >

We all need a helping hand now and then, especially when it comes to cleaning the house. The Hobot Leegee-668 vacuum mop robot does certainly help in this regard. FULL STORY >

The rise of artificial intelligence (AI) has taken another bold step forward with LG announcing that the company has developed its own artificial intelligence chip (AI) chip. FULL STORY >

What will better digital assistants mean for users, and will they replace customer service agents entirely? Craig Nel, Mobile & Cognitive Experience (MCX) Leader at Oracle Middle East, Africa and Turkey, offers his perspective. FULL STORY >

Fully managed, premium, ready-to-go AI and BI chatbots on demand. FULL STORY >

In the second part of this series, UiPath addresses the question about what impact the rise of automation will have on jobs. FULL STORY >

Science fiction has now become science fact, as a recent round table discussion with UiPath about Robotic Process Automation (RPA) revealed. FULL STORY >