By Jean-Claude Bastos de Morais, Innovation Influencer and Founder, African Innovation Foundation FULL STORY >

The future of human-computer interaction will be up for debate in Cape Town this week, when some of the world’s leading thinkers and practitioners in the cutting-edge field of conversational interfaces will... FULL STORY >

This week (25 May) at BotCon in Cape Town, South African developers and enterprises will showcase some of the ways they’re putting the newest artificial intelligence (AI) technologies to work. Some of the latest developments are a little... FULL STORY >

Facebook has selected 60 finalists from the hundreds of entries it received from across the Middle East and Africa for the Bots for Messenger Developer Challenge. FULL STORY >

Marius de la Rey and Jan Moganwa of Absa, give their takes on how bots can add value to the workplace, and in particular help deliver better customer service. FULL STORY >

It appears as if Alexa, or similar voice controlled assistants, could be ported to other devices and products in future. FULL STORY >

As organisations are under increasing pressure to deliver fast, efficient and accurate service, Robotic Process Automation is one of the ways they can improve accuracy and respond more quickly to help meet customer expectations, says Verint. FULL STORY >

Facebook is asking developers across the Middle East and Africa to create innovative bots in the Bots for Messenger Developer Challenge. FULL STORY >

Pete Matthaei, BrandChat director and co-founder, says the best way of improving customer service is by being immediately accessible via instant messaging platforms. FULL STORY >

Orange Business Services’ CTO, Mark McCallum, looks into robotic technologies and how these are changing the workplace, and will continue to do so in future. FULL STORY >

Dr. Roze Phillips, managing director for Accenture Consulting, discusses the impact AI will have on the workplace and how to prepare for it. FULL STORY >

Infinite Warfare's latest DLC, Sabotage, brings four new multiplayer maps to the fore, along with a new Zombie co-op mode. FULL STORY >

Efficiency can be designed, built and enhanced; it’s the goal of any IT department to optimise efficiency and boost productivity, and, increasingly, customers have come to expect that, too, notes Wynand Smit, CEO of INOVO. FULL STORY >

Feersum Engine: the multilingual chatbot for WhatsApp, Facebook, Twitter and more launched today at Botcon Africa 2016. FULL STORY >

Meet Pegg, the personal trainer for your business. Pegg will log your expenses and file your receipts for you, with no fuss at all. Pegg can tell you what you’ve spent or earned for the month and remind you instantly who owes you... FULL STORY >