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BCX reshapes the South African VoIP sector with inventive solutions

By Press Release 26 April 2022

BCX sets the standard for VoIP solutions and services in the South African market with flexibility and scale built in. FULL STORY >

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Is ‘Digital’ the new South African currency

By Staff Writer 6 April 2022

Twenty years from now, could the next generation of South Africans look at a bank note like an archaeologist curiously examining a newly discovered artefact of days gone by? FULL STORY >

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MIT SMR Connections Study: AI is the power tool of CX

By Staff Writer 31 March 2022

Research from MIT SMR Connections reveals the best practices of highly successful CX teams to win business and loyalty. FULL STORY >

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Banks need to focus on enhancing CX by adopting an omnichannel approach to deliver a personalised experience

By Industry Contributor 28 March 2022

By Dharshan Naidoo, Sales Team Lead for SADC at Infobip FULL STORY >

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Why the value of 5G and Wi-Fi 6 cannot be understated

By Industry Contributor 10 March 2022

Why the value of 5G and Wi-Fi 6 cannot be understated, especially when it comes to business value, explains Prashil Gareeb, Managing Executive: Converged Communications at BCX. FULL STORY >

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89% of organisations falling short on data protection - Veeam

By Staff Writer 1 March 2022

Respondents stated that their data protection capabilities cannot keep pace with the demands of the business. FULL STORY >

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Defining the future of networking

By Industry Contributor 14 February 2022

Agile, intelligent and scalable networks don’t need ripping out, they need smart solutions that blend the old and the new, explains Mervyn Goliath, at BCX. FULL STORY >

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Seamless communication is key to CX: Here is what it should look like

By Industry Contributor 24 January 2022

By Brent Haumann, Managing Director, Striata FULL STORY >

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Industry Insight - Moving from channels to seamless engagement for better CX

By Industry Contributor 18 November 2021

The global COVID-19 pandemic has altered the way the world lives and works, and has forever changed the way customers and employees view communication and engagement. Adriaan van Staden from SelectONE CX explains. FULL STORY >

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Design thinking, data science and doing careers differently

By Industry Contributor 16 July 2021

By Hope Lukoto, Chief Human Resources Officer at BCX FULL STORY >

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Garmin and Tacx announce 2021 professional cycling team and athlete sponsorships

By Press Release 19 March 2021

World-class runners, cyclists and triathletes will use state-of-the-art products to prepare for race day. FULL STORY >

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UWC, government and private sector to tackle cybersecurity threats with Gov-X Innovation Challenge

By Staff Writer 17 December 2020

A public-private sector collaboration that aims to inspire the next generation of tech entrepreneurs and cybersecurity specialists will launch in February next year, and offer prizes of up to R100... FULL STORY >

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2020 BCX Digital Innovation Awards entries now open

By Staff Writer 31 July 2020

BCX is calling eligible South African businesses to enter the 2020 BCX Digital Innovation Awards, which recognise Digital Innovation Excellence in South Africa. FULL STORY >

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Mazda CX-5 goes on Virtual Road Trip

By Press Release 30 July 2020

Many companies are by now aware that they need to adopt new ways of conducting business in a post-lockdown era, and Mazda wants to pave the way for the automotive sector’s ‘new normal'. FULL STORY >

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Are you ready for digital enablement?

By Industry Contributor 15 July 2020

Defining digital enablement for the public sector and the value it delivers over the long and the short term is crucial, says Sina Mvoko, Managing Executive Public Sector at BCX. FULL STORY >

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