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What you need to know about ECM

By Staff Writer 29 April 2015

As data volumes continue to grow at an exponential rate, Enterprise Content Management (ECM) solutions have become increasingly critical. FULL STORY >

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Technology maturity driven by the relentless efficiency lifecycle

By Staff Writer 15 April 2015

For mining organisations to remain competitive in the digital era, a transformation needs to happen within the IT function. FULL STORY >

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It's time for a mobile app strategy

By Staff Writer 9 April 2015

Mobility brings improvements to the enterprise in terms of eff¬iciency and lower operational costs. This means that by investing in a mobile strategy, employees are given the tools needed to make better and faster decisions. Is delivering mobile applications... FULL STORY >

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Increasing integration capabilities are the future of commercial security solutions

By Staff Writer 31 March 2015

Crime is a reality of doing business in South Africa, and as such, security solutions are essential for any commercial environment. FULL STORY >

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SA retailers yet to harness location-based messaging

By Staff Writer 31 March 2015

While there is a great deal of interest in the potential for personalized, location-based marketing, South African retailers have been slow to benefit from it, says Paradigm Group. FULL STORY >

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Top tips for businesses to ensure POPI compliance

By Staff Writer 27 March 2015

In light of the looming commencement date when the Protection of Personal Information Act (POPI) will officially apply, it is vital for all SA businesses to take the necessary steps to ensure compliance. FULL STORY >

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Production data – a potential goldmine for capital-intensive industries

By Staff Writer 24 March 2015

Smarter use of data collected from production and better collaboration between different parts of the enterprise offers asset-intensive South African companies a significant opportunity to reduce production... FULL STORY >

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A new approach for delivering mobile Apps

By Staff Writer 10 March 2015

The need to build compelling and highly usable customer, employee and partner facing mobile apps is driving a new breed of app platform - Rapid Application Delivery (RAD). FULL STORY >

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Improving security in residential estates

By Staff Writer 9 March 2015

Security is by far the largest concern for any residential estate and to stay a step ahead of criminals, they need to embrace technology. FULL STORY >

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Transforming business inside and out in an increasingly digital world

By Staff Writer 9 March 2015

Disruptive digital technologies have revolutionised the way customers behave and interact with organisations as well as the way people within enterprises operate. FULL STORY >

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Support our advertisers - FEB 2015

By Staff Writer 24 February 2015

Looking for some great products and services? Support TechSmart's advertisers today. FULL STORY >

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Paperwork Nirvana - A guide to document management solutions

By Staff Writer 13 February 2015

A document management solutions does far more than take the pain out of paperwork. James Francis digs a bit deeper into the South African context. FULL STORY >

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In flight with : Brad Pulford, Dell South Africa

By Staff Writer 16 September 2014

Progressive airlines, a good travel pillow and a cheescake factory - we talk travel with Brad Pulford, Dell SA’s Director of Enterprise Solutions Group FULL STORY >

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Contact centres in the cloud: When, not if

By Staff Writer 16 September 2014

Little more than existing infrastructure investments is holding South African contact centres back from a mass migration to the cloud, say key local players. Tracy Burrows investigates. FULL STORY >

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A Contact Centre Crystal Ball

By Staff Writer 16 September 2014

Marrying the analyses of service, cost, revenue, and now, customer experience FULL STORY >

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