Opinion Piece: Avoiding common failure points of Service Management projects and ensuring success with three key aspects. FULL STORY >

In our recent Q+A session, we asked companies about the one change/ enhancement/ implementation they made in the past two years, which had the biggest impact on productivity or efficiency in the company. We received some interesting feedback. FULL STORY >

The local release date has been confirmed for Microsoft’s Xbox One, with September being pegged as the month in which South African fans will be able to purchase the console. FULL STORY >

Part of what TechSmart is all about, is a renewed awareness of pleasing aesthetics in the world around us. Making sure things are not only functional, but also beautiful, adds to the experience of living life to the full. FULL STORY >

Life is full of questions that need smart answers. We can help. FULL STORY >

In this week’s Gaming News Round-up: Alien: Isolation to return to its roots, Google purchases Green Throttle Games, and Angry Birds get epic. FULL STORY >

If talk about black holes, white dwarfs and red giants has your head spinning faster than a pulsar, fear not. We’ll help you find your way around the stars. FULL STORY >

Based on information gathered from over 70 global ‘scouts’, Cisco’s Technology Radar has outlined the key technological trends and drivers for innovation and opportunities in 2014 and beyond. FULL STORY >

Ster Kinekor Entertainment (SKE) has announced some good news for those who have been patiently waiting for new stock of the PS4 to arrive – an additional shipment of its next generation consoles has graced our shores. FULL STORY >

There are still some apps out there that are genuinely innovative and intriguing, such as Tempo Smart Calendar. In an interview with the co-founder, we find out why this app may offer users a much needed hand in the... FULL STORY >

Contest open to contact centres worldwide for a no-charge makeover of their technologies, equipment and workplace environment. FULL STORY >

The retail market is in the midst of a powerful and exciting shift towards greater opportunities for richer customer engagement. FULL STORY >

The Taiwanese manufacturer unveiled the Desire 310, looking to offer the entire HTC smartphone experience in a cost-friendly package. FULL STORY >

Part architectural statement, part renewable energy source, the e-QBO power cube from design firm T°RED and research institution, Ricerca Sistema Energetico (RSE), looks to change the way city dwellers access their electricity. FULL STORY >

Within any industry, understanding the needs of your customer is of the utmost importance, and in no industry is this more relevant than the retail sector. FULL STORY >