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Experian report explores the impact of AI on Customer Experience

By Staff Writer 6 March 2024

The latest report from Experian details explores how AI is turbocharging the ability to provide a high-quality digital customer experience. FULL STORY >

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Enhancing business using data, analytics and decisioning

By Staff Writer 9 September 2022

Experian launched its latest Consumer Default Index (CDIx) at DigiCADA Conference while unpacking how consumer and business behaviour has changed due to the pandemic. FULL STORY >

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Experian SA’s annual Innovation Summit explores how to keep customers happy in a digital era

By Ryan Noik 29 July 2019

Experian SA’s annual Innovation Summit focused on ensuring that businesses are able to retain their customers and address the challenges associated with keeping today's consumers happy, for better... FULL STORY >

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Digital era requires bold changes for local businesses in next 12 months

By Press Release 31 July 2017

SA businesses gear up for competitive marketplace but fall short when it comes to transforming data into insights, according to Experian’s 2017 survey. FULL STORY >

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Big data, churn, customer experience and fraud major challenges for the telecoms sector now

By Staff Writer 6 November 2013

An international survey of leading executives in the Telecoms sector conducted by Experian, the global information services company, has revealed that ‘big data monetisation’ is the fastest growing... FULL STORY >

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