New global study reveals resounding need for human touch in today’s digital first worldBy Press Release 26 October 2016
Despite the rise in digital customer service channels and options, 79% of consumers prefer the human touch to remain a part of customer service when engaging with brands and service providers. FULL STORY >
(Page 1 of 1) 1 |
Most Read Articles
Have Your Say
What new tech or developments are you most anticipating this year?
New smartphone announcements (15 votes)Technological breakthroughs (16 votes)Launch of new consoles, or notebooks (9 votes)Innovative Artificial Intelligence solutions (10 votes)Biotechnology or medical advancements (16 votes)Better business applications (53 votes)