When hearing is no longer believing: The threat of AI voice fraud
By Industry Contributor 12 August 2025By Nic Laschinger, CTO, Euphoria Telecom FULL STORY >
Call centres and the connection deception
By Industry Contributor 7 July 2025Call centres are increasingly using mobile numbers for outbound calls which is effective but against regulations, making it a costly tactic in terms of reputation and brand perceptions, says Natalie van der Merwe, Head of Telephony and Andrew King Head... FULL STORY >
Managed SD-WAN: The key to navigating today’s connectivity and security challenges
By Thomas McKinnon 1 March 2024Demand for managed software defined wide area networking (SD-WAN) solutions is experiencing explosive growth as businesses grapple with new connectivity and security challenges. FULL STORY >
YouTube announces the next round of applications for Black Voices Fund Class of 2023
By Staff Writer 17 June 2022YouTube has announced that applications for its Black Voices Fund, Class of 2023, are now available. FULL STORY >
Translating context: the power of the human voice
By Staff Writer 21 April 2022As customers increasingly learn to vote with their feet in competitive markets, it has never been more important for companies to look to technologies that allow them to find fresh insights within the human voice. Michelle Clifford and Rod Jones... FULL STORY >
YouTube wraps up Women’s Month by inspiring local women content creators
By Staff Writer 1 April 2022YouTube hosted over 100 local women creators at an event held yesterday in Johannesburg to mark the culmination of International Women’s Month under the theme of Raise a Voice. FULL STORY >
Saicom Voice Services adds Data Management solution to stack
By Staff Writer 2 September 2019Saicom Voice Services has added a data management solution to its evolving product stack, driven it says, by customer demand for world class services that are customisable to local business requirements and realities. FULL STORY >
BCX launches voice offerings for Medium Business & Corporate clients
By Press Release 1 March 2019BCX today announced the launch of their new voice offerings for Medium Business & Corporate clients. FULL STORY >
MTN now supporting Voice over LTE in South Africa
By Staff Writer 13 September 2018Joining Vodacom in supporting Voice over LTE (VoLTE) in South Africa is MTN, who has announced that the service will be available from today for customers with select smartphones. FULL STORY >
Accenture encourages equality in business at its Voices of Change conference
By Ryan Noik 3 August 2018Ahead of Women’s Day next week, Accenture, along with Nedbank and Thomson Reuters, held a Voices of Change conference to explore equality, the challenges women face in the boardroom and why now is the time to level... FULL STORY >
Walking the talk: User experience trends in voice and video
By Opinion 11 May 2018Thibault Dousson, general manager for Lenovo South Africa & SADC, looks at the interesting trends developing in the global technology UX space, which are changing the way we interact with, and think about, computing. FULL STORY >
LG reveals AI features on new V30 phone for MWC 18
By Robin-Leigh Chetty 13 February 2018The South Korean manufacturer will have an updated V30 phone in tow at MWC 18, with the device focusing on a handful of new AI features. FULL STORY >
Smile Communications collaborates with MediaTek to launch Voice over LTE smartphones in Africa
By Press Release 13 November 2017Smile Communications and MediaTek have teamed up to bring the latest VoLTE smartphones to customers in Nigeria, Uganda, Tanzania and the Democratic Republic of Congo (DRC). FULL STORY >
Google Assistant's new Voice II offers a male option
By Robin-Leigh Chetty 4 October 2017As we get closer to the Pixel 2 unveiling, Google has some changes in store for the software aspect of the device, as a male voice option is being added to the Google Assistant. FULL STORY >
Samsung begins rolling out Bixby voice assistant in US
By Robin-Leigh Chetty 19 July 2017The South Korean company's digital assistant is finally ready and making its way to the States first up. No word on availability in SA just yet. FULL STORY >
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