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Experian SA’s annual Innovation Summit explores how to keep customers happy in a digital era

By Ryan Noik 29 July 2019

Experian SA’s annual Innovation Summit focused on ensuring that businesses are able to retain their customers and address the challenges associated with keeping today's consumers happy, for better... FULL STORY >

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Big data helps insurance organisations improve customer engagement and retention

By Staff Writer 4 March 2015

Insurance is typically a grudge purchase, and as a result insurance organisations experience high volumes of customer churn. Customers are looking for the best price and the best service, and are more than willing... FULL STORY >

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