How AI orchestration is reshaping the modern customer journey
By Industry Contributor 28 September 2026By Melany Cross, Key Account Executive at Infobip FULL STORY >
MyAgent and the Rise of Ambient Intelligence - Cisco’s Next Step in Enterprise AI
By Industry Contributor 15 September 2026Thimaya Subaiya, Executive Vice President of Operations at Cisco discusses elements that may be relevant to how other originations think about agentic AI, including having a governance-first architecture and... FULL STORY >
Africa’s mobility opportunity needs the right conditions to thrive
By Industry Contributor 1 September 2026By Deepesh Thomas, General Manager, Sub-Saharan Africa & Morocco, Uber FULL STORY >
Digital commerce has evolved from a messaging tool to a growth engine
By Industry Contributor 19 August 2026By Lauren Potgieter, County Manager at Infobip South Africa FULL STORY >
Africa is missing out on the MVNO opportunity
By Industry Contributor 17 August 2026Warren Alberts, CEO at VAS-X, argues that regulatory uncertainty and limited support from mobile network operators are preventing Africa from unlocking the full potential of MVNOs. FULL STORY >
Roche debuts new lab technology to improve diagnostics - and healthcare
By Ryan Noik 17 August 2026One of the most fascinating, and hopeful, applications for technology in my mind is in the health and wellness space and particularly in biotechnology. FULL STORY >
Monkey see, monkey do - What happens when your AI assistant learns your bad workplace habits?
By Staff Writer 14 August 2026Anna Collard looks at the growing relationship between people and AI agents, why treating them like trusted junior colleagues can be misleading, and how the behaviour goes both ways. FULL STORY >
The trusted message: Why verified channels are now banking’s strongest defence
By Industry Contributor 4 August 2026By Brighton Chidoma, Senior Customer Growth Executive at Infobip FULL STORY >
South Africa’s Electric Dream hits the accelerator as Absa and BYD reinforce their partnership
By Ryan Noik 14 July 2026Is South Africa really ready for a fully electric automotive future? All indications are that the country finally is, with the latest being Absa and BYD Auto South Africa strengthening their... FULL STORY >
How AI is redefining the contact centre as a conversational experience hub
By Industry Contributor 27 May 2026By Lauren Potgieter, Country Manager at Infobip South Africa FULL STORY >
From commute to coffee run - Pure Electric scooters launch in South Africa
By Staff Writer 6 May 2026South African users, with our abundance of sunshine, are set to be able to experience the Pure Electric scooters for themselves as the highly regarded scooters put its wheels down locally. FULL STORY >
It’s not just about carbon: The case for treating cybersecurity as a corporate sustainability metric
By Industry Contributor 4 May 2026By Richard Ford, Group CTO, Integrity360 FULL STORY >
Why the surge in mobile money is a test for SA’s financial resilience
By Industry Contributor 28 April 2026By Doros Hadjizenonos, Regional Director – Southern Africa, Fortinet FULL STORY >
South Africa’s eCommerce market is growing fast - but the real story is in the detail
By Industry Contributor 22 April 2026By Jason Sive, CEO of Mobicred and RCS eCommerce Executive FULL STORY >
CZ Releases Freedom of Money, a Memoir Reflecting on the Rise of Crypto and the Story Behind Binance
By Press Release 21 April 2026In his new memoir, Freedom of Money, A Memoir of Protecting Users, Resilience, and the Founding of Binance, Changpeng Zhao offers a candid account of the early days of crypto, the rapid... FULL STORY >
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