Contest open to contact centres worldwide for a no-charge makeover of their technologies, equipment and workplace environment. FULL STORY >

Within any industry, understanding the needs of your customer is of the utmost importance, and in no industry is this more relevant than the retail sector. FULL STORY >

The global processor market is set to deliver year-on-year shipment growth overall, thanks to healthy mobile device segments. FULL STORY >

Apple announces its new MacBook Pro that boasts Intel’s latest Core i processors plus makes the newest edition of Mac OS X dubbed Mavericks available for download. FULL STORY >

Could Intel’s new Haswell processor, newly launched into the local market, spell a revival for the PC sector? FULL STORY >

This week in the Gaming News Round-up: It is all about rAge this week, which played host to some tantalising games and more than a few hardware high notes as well. FULL STORY >

Microsoft reveals its second generation Surface tablet devices powered by Windows RT 8.1 and Windows 8.1 Pro. FULL STORY >

While computing in general is undergoing a transition, there are still some familiar, new, and exciting developments in the arena this month nonetheless, from ultrabooks and OS upgrades to wearable computing. FULL STORY >

Intel launches its new multi-core, low-power Atom SoC series for tablets and other mobile devices dubbed Bay Trail. FULL STORY >

ABI Research’s latest research reveals that Samsung and Apple successfully managed to fend off the threat of low-cost smartphone vendors for yet another quarter. FULL STORY >

As an ultrabook the Lenovo ThinkPad Twist will provide the business-ready performance expected from it, with the added benefit of its twistable screen. Just remember that at 1.58 kg, this unit is bulkier and heavier than regular tablets. It is available in... FULL STORY >

As far as Windows 8 tablet solutions go, the Samsung Ativ 500T1C Smart PC is a very solid offering. Used in conjunction with its keyboard dock it offers pretty close to full notebook experience, as long as you don’t expect too much with regards to performance.... FULL STORY >

The Iconia W700 was a good tablet, but was let down by a strange keyboard and docking station combination that was difficult to carry along. The Acer Iconia W510 puts an end to this problem. FULL STORY >

We've seen many form factors coming from Lenovo, including the flexible Yoga and Twist, but the ThinkPad Helix is the one to get. If you can afford it. FULL STORY >

ABI Research asserts that Samsung and Intel's Tizen OS will become the fifth biggest mobile platform during 2013. FULL STORY >