Having created a robot-focused division within the company, Sony is reportedly working on a robot that can form an emotional bond with users. FULL STORY >

According to reports, the iPhone 6 and 6 Plus too closely resemble a 5.5" Android device launched two years ago by Chinese company Shenzhen Baili. FULL STORY >

South African companies moving to cloud-based infrastructure need to understand that the cloud is not the end of the journey – it is just the first step on the way to truly revolutionary new ways of doing business FULL STORY >

In a bid to outdo its competitors in the cores department, Intel has unveiled its new 10-core sporting Extreme Core i7 desktop CPU at Computex 2016. FULL STORY >

With Google I/O kicking off today, reports say the company is readying an Amazon Echo competitor called Google Home, which is wants to release later this year. FULL STORY >

Staying relevant in a disruptive environment is top of mind for businesses today. To succeed, businesses must start evaluating innovative new cloud approaches, says Andre le Roux, Africa region MD for Interactive Intelligence. FULL STORY >

After previewing its new AI platform to select media last week, Viv makes its global debut at TechCrunch Disrupt NY. FULL STORY >

The creators behind Siri, Viv labs, are reportedly readying a new AI system that they say revolutionises users ability to "interface with everything". FULL STORY >

The Chinese company has solidified their offerings with the launch of the X1 family of products at an event held in Studio Blu Event Centre, Johannesburg. FULL STORY >

There is some good news regarding contact centres, both for agents using and for customers experiencing them, as Interactive Intelligence has launched its customer engagement cloud service, Pure Cloud, in South... FULL STORY >

Microsoft's general manager of Worldwide SMB, David Smith, says small businesses can be more data smart with the aid of the company's Power BI and the insight it provides. FULL STORY >

It wasn’t only Samsung and LG that were busy yesterday at MWC 2016, so was Huawei. The Chinese manufacturer launched the MateBook, a 2-in-1 Windows 10 device aimed at business users and set to take on Microsoft’s Surface. FULL STORY >

All-new thinner, lighter version of best-selling Transformer Book T100 2-in-1 detachable laptop has 12-hour battery, latest quad-core Intel CPUs, pre-installed Windows 10. FULL STORY >

Interactive Intelligence Group Inc., a global leader of cloud services for customer engagement, communications and collaboration, has shared its predictions for the five trends that will disrupt customer... FULL STORY >

Self-service and digital channels are becoming increasingly important. Organisations need to ensure that all these channels offer the same high level of customer service and a seamless, consistent experience.... FULL STORY >