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Interactive Intelligence launches enhanced global partner program

By Press Release 10 December 2015

Interactive Intelligence Group Inc., a global provider of software and cloud services for customer engagement, unified communications and collaboration, has launched an enhanced Global Partner Program. FULL STORY >

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Tag Heuer unveils its $1500 Connected Watch running Android Wear

By Robin-Leigh Chetty 10 November 2015

First detailed at Baselworld 2015 earlier in the year, luxury watchmaker Tag Heuer has now debuted its Connected Watch, which is set to retail for $1500. FULL STORY >

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Interactive Intelligence to host “Six Top Challenges of Deploying a Multichannel Contact Centre” web event

By Press Release 9 November 2015

Interactive Intelligence Group Inc. unified communications and collaboration, is hosting a free Web event titled, “Six Top Challenges of Deploying a Multichannel Contact Centre and... FULL STORY >

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Interactive Intelligence wins Ventana Technology Innovation Contact Centre Award

By Press Release 2 November 2015

Interactive Intelligence Group Inc has received the Ventana Research 2015 Technology Innovation Award in the Contact Centre category FULL STORY >

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Interactive Intelligence Named 2015 EMEA Company of the Year in Customer Contact by Frost & Sullivan

By Press Release 12 October 2015

Interactive Intelligence Group Inc., a global provider of software and cloud services for customer engagement, unified communications and collaboration, has received Frost & Sullivan’s 2015... FULL STORY >

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Economist Intelligence Unit study: self-service access to data increases sales success

By Staff Writer 10 September 2015

Greater access to data, frequent use of analytic tools, and the adoption of data at higher levels of the organisation lead to better sales performance, according to the findings of a global study released by... FULL STORY >

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Introducing 6th generation Intel Core, Intel’s best processor ever

By Staff Writer 3 September 2015

Intel Corporation introduced the 6th Generation Intel Core processor family, the company’s best processors ever. FULL STORY >

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5 inspirational women in tech

By Staff Writer 28 August 2015

The theme for Women’s Month 2015 is ‘Women United in Moving South Africa Forward’ FULL STORY >

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Interactive Intelligence named market leader in Ovum’s multichannel cloud contact centre report

By Staff Writer 28 August 2015

Interactive Intelligence Group Inc has been named a Leader in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Centre Solution 2015-16 report. FULL STORY >

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Omnichannel strategies: what you need to know before implementation

By Staff Writer 24 August 2015

There is no doubt that omnichannel matters for contact centres today. FULL STORY >

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Is South Africa ready for smart cities?

By Staff Writer 29 July 2015

The concept of the ‘smart city’ is growing in popularity as more and more connected technologies emerge. FULL STORY >

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Twitter citing copyright for deleting stolen jokes

By Robin-Leigh Chetty 27 July 2015

In an effort to address user concerns on its social media platform, Twitter has begun denying access to Tweeted jokes that are reported as infringing on copyright. FULL STORY >

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Philips Saeco Intelia Evo

By Mike Joubert 22 July 2015

For some cup-to-bean coffee is still the business, and for them the Philips Saeco Intelia Evo will be the real deal. FULL STORY >

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SMEs need insight into their data as much as big companies - if not more

By Staff Writer 2 July 2015

In a climate of economic volatility, changing consumers, and globalised competition, small to medium-sized enterprises (SMEs) perhaps need access to accurate, actionable business insight even more than bigger enterprises... FULL STORY >

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Helderberg Village – the world’s best retirement village - increases business efficiency with Sage Intelligence

By Staff Writer 29 June 2015

Helderberg Retirement Village, on the gentle slopes of the Helderberg Mountain in Somerset West, was recognised as the World’s Best International Retirement Village for... FULL STORY >

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