Artificial intelligence (AI) and Instant Messaging (IM) are poised to fundamentally change the service call experience says Nicholas O'Connor, strategic business development consultant at hi.guru. FULL STORY >

Accenture opened an alluring window to the future, delving into what it considers will be the major disruptors influencing businesses in the next three years. FULL STORY >

Artificial Intelligence (AI) is gunning for your chips, and it will most certainly get it. That’s if the recent poker tournament between four of the world’s top players and Libratus, an AI computer program developed by Carnegie Mellon... FULL STORY >

In the so-called Second Economy, money isn’t the only currency. In this technological and social realm, trust, time and treasure are the new currencies – and one of them is worth a lot more to cybercriminals than... FULL STORY >

Genesys Interactive Intelligence forum gives insight into how companies can improve the customer experience in today’s digital age. FULL STORY >

As we’re starting to find out, computers are better than us at a number of things, and this now includes detecting when your heart will fail. FULL STORY >

Genesys Interactive Intelligence forum reveals that only innovations that diminish a limitation and change market rules will become disruptive FULL STORY >

Delving deeper into AI for cars, Nvidia announced plans to partner with carmaker Audi to build a road-going vehicle by 2020. FULL STORY >

Cyber intelligence and analytics specialist, Snode, recently used its tools to analyse the #FeesMustFall protest and delve deeper within Twitter, offering enriched insight beyond 140 characters. FULL STORY >

Alongside an illuminating round table event held in Illovo, Intel Security also released its McAfee Labs 2017 Threats Predictions Report,which highlighted several security trends for the year ahead. FULL STORY >

Shadow IT may sound like something straight out of a spy movie, but in truth it is very real, and having an impact on cloud adoption and security alike. FULL STORY >

Decision Intelligence leverages machine learning technology to increase approvals for genuine transactions and deliver overall better consumer shopping experience. FULL STORY >

Intel CEO Brian Krzanich stated at the LA Auto Show that Intel will invest $250 million over the next two years to develop autonomous vehicles. FULL STORY >

Facebook's long-term roadmap is focused on building foundational technologies in three areas: connectivity, artificial intelligence, and virtual reality. We believe that major research and engineering breakthroughs in each of these... FULL STORY >

Cyber-intelligence company, Snode, has launched in South Africa. The company utilises advanced mathematical algorithms, the processing power of learning machines, and predictive analytics; providing real-time... FULL STORY >