0 comments

The amnesia effect: It’s time for businesses to stop treating customers like strangers

By Industry Contributor 4 June 2026

By Martie de Beer, Chief Revenue Officer at Telviva FULL STORY >

0 comments

Leveraging the omnichannel can dramatically improve debt collection and customer service

By Industry Contributor 26 March 2024

By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >

(Page 1 of 1) 1 |

Read
Magazine Online
TechSmart.co.za is South Africa's leading magazine for tech product reviews, tech news, videos, tech specs and gadgets.
Start reading now >
Download latest issue

Have Your Say


What new tech or developments are you most anticipating this year?
New smartphone announcements (46 votes)
Technological breakthroughs (29 votes)
Launch of new consoles, or notebooks (14 votes)
Innovative Artificial Intelligence solutions (29 votes)
Biotechnology or medical advancements (24 votes)
Better business applications (160 votes)