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The Relationship Between Customer Retention and Business Success

By Industry Contributor 26 October 2020

By Kerry Thomas, Head of Customer Experience at IQbusiness FULL STORY >

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Black Friday: How small businesses can win customers (and keep them coming back)

By Opinion 15 November 2017

This year, 24 November kicks off the holiday season shopping frenzy, as consumers hunt for bargains on Christmas gifts and stock up on holiday essentials and consumables for the year ahead. Viresh Harduth of Sage... FULL STORY >

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Digital retail a double-edged sword

By Press Release 12 June 2017

In South Africa, most retailers are just beginning the digital journey, but they are keenly aware that if they are to stay competitive they will need to start with sophisticated wireless networks enabling them to understand and analyse customer behavior,... FULL STORY >

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SAP Cloud platform accelerates adoption, improves choice and advances consumption for customers

By Press Release 17 May 2017

The SAP Cloud Platform now offers an agile multicloud environment, enabling customers to develop and run apps utilising their choice of infrastructure providers. FULL STORY >

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Sage transforms how customers use business solutions with cloud and AI innovations

By Press Release 10 March 2017

Sage Summit Tour in Africa and Middle East highlighted how business builders are moving closer to a future where accounting and admin is invisible. FULL STORY >

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4 Reasons customers are still reluctant to shop online this festive season

By Press Release 11 December 2015

E-commerce is on the rise in South Africa. According to recent research conducted by Ipsos on behalf of FNB and Paypal, 22% of South African Internet users have made purchases online, and 48% expect to do so in the... FULL STORY >

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BT and Dolby deliver an “in-person” conferencing experience with stunning quality for customers in Africa

By Staff Writer 14 September 2015

BT and Dolby Laboratories today announced the availability in Africa of BT MeetMe with Dolby Voice and the innovative Dolby Conference Phone. FULL STORY >

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Vox Telecom doubles Fat Pipe data for FTTH customers

By Staff Writer 3 September 2015

Continuing on its commitment to provide connectivity, at the best price, Vox Telecom has today announced that it is doubling all month-to-month Fat Pipe data bundles specifically for its Fibre-To-The-Home (FTTH) customers. FULL STORY >

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Dell leads the way giving customers a quality Windows 10 experience

By Staff Writer 29 July 2015

Dell customers will soon experience Windows 10, Microsoft’s best operating system yet, when it launches tomorrow, at which time customers across select countries in Europe, the Middle East and Africa (EMEA), including South... FULL STORY >

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MTN expands LTE coverage for contract and Top-Up clients

By Staff Writer 10 June 2013

MTN enlarges its LTE network footprint locally for contract and Top-Up clients. FULL STORY >

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Vodacom launches Airtime Advance service

By Staff Writer 23 May 2011

Vodacom unveils a new service for its prepaid clients, enabling them to make calls, send messages and go online even when they have no airtime. But at a price. FULL STORY >

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