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Verint Systems: Computer game culture helping to create better contact centres

By Staff Writer 5 February 2016

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The rapid growth of Gamification and the computer game culture are helping to create more efficient and profitable contact centres, says leading Strategic Back Office Workforce Optimisation Consultant Graeme Gabriel from Verint, who conducted seminars in Johannesburg and Cape Town recently on the topic of how to boost profitability and performance in contact centres. FULL STORY >


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Fitbit unveils new fitness wristband, Fitbit Alta

By Staff Writer 4 February 2016

Premium, interchangeable accessories to fit your personal style and all-day advanced fitness motivation with new features like ‘Reminders to Move' to help you reach your health and fitness goals FULL STORY >

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Haxposure: an emerging threat with important implications

By Staff Writer 4 February 2016

This combination of criminal data theft via hacking and public exposure of internal secrets represents an emerging threat, which ESET has dubbed haxposure. FULL STORY >

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Altech Autopage: The Future of the Cellular Industry

By Staff Writer 4 February 2016

According to Eleanor Potter, Consumer Executive at Altech Autopage, “Today, it’s all about understanding what the customer wants and adapting accordingly – before they go somewhere else. The name of the game is diversifying revenue... FULL STORY >

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Dell Solutions Tour explores the present and future of technology

By Ryan Noik 4 February 2016

The past, present and future all seemed to be the focus of the latest Dell Solutions Tour, with the state of IT, the benefits of increased computing power and what businesses need to do in order to remain relevant being... FULL STORY >

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Trend Micro finds Uber accounts for sale on the Deep Web

By Staff Writer 4 February 2016

In a report that Trend Micro researchers put together for US news channel CNBC, the security company found that Uber accounts are worth more on the Deep Web than stolen credit card information. The Deep Web serves as an underground market... FULL STORY >

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EMC Corporation: Expand the Data Lake

By Staff Writer 3 February 2016

EMC Corporation has announced the availability of a range of new products that can transform the way organisations store and use data. FULL STORY >

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Vox Telecom: What you should know before outsourcing your IT

By Staff Writer 3 February 2016

Managed IT services offer a viable alternative to a single internal resource for SMEs, with a number of obvious benefits. FULL STORY >

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Euphoria Telecom: Avoid long term contracts at all costs

By Staff Writer 3 February 2016

Building and managing a successful business in today's challenging economic environment is an art. Whilst companies have no option but to embrace technology, to take advantage of the efficiencies and cost savings it has to offer, they... FULL STORY >

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Canon builds on success for tomorrow’s offices and in-house print rooms

By Staff Writer 3 February 2016

Canon Europe has announced a new range of monochrome multifunctional devices (MFDs) for busy offices and in-house print rooms. FULL STORY >

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Asus discovers new definition of luxury for Millennials

By Staff Writer 2 February 2016

Global survey explores changing attitudes among consumers and identifies tablets as a preferred device among Millennials. FULL STORY >

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