Avaya's MD highlights the five key steps that should be incorporated into your plan in order to create a successful and effective customer Journey Map. FULL STORY >

The rapidly-growing global drone market presents a plethora of opportunities for companies to enhance their operations, or for new businesses to emerge, says Airborne Drones. FULL STORY >

Martin Walshaw, senior engineer, F5 Networks provides his view on the far-reaching impact that the conscious app will have on society. FULL STORY >

Entries for the sixth annual Entelect Challenge, which has become known as one of the premium coding competitions among the software development community, are now open. FULL STORY >

Huawei and the University of the Witwatersrand (Wits) have announced the launch of the Huawei Authorised Information and Network Academy (HAINA) at the Huawei South Africa Eco-Connect Conference in Sandton this week. FULL STORY >

Huawei has unveiled its Global OpenLab Program in South Africa at its flagship event, the Huawei Eco-Connect Conference, held in Sandton this week. FULL STORY >

The software industry is well-positioned to create jobs through learning opportunities and to spearhead innovation that can help businesses cut costs and improve efficiency in other areas, says Entelect's general... FULL STORY >

As organisations are under increasing pressure to deliver fast, efficient and accurate service, Robotic Process Automation is one of the ways they can improve accuracy and respond more quickly to help meet customer expectations, says Verint. FULL STORY >

Results of an international study from Verint Systems have shown that concerns around data privacy and security remain at the top of the consumer agenda. FULL STORY >

Dell has stepped up its efforts to combat the plastic scourge which plagues the ocean, announcing the technology industry’s first shipment of ocean plastics packaging. FULL STORY >