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How AI is redefining the contact centre as a conversational experience hub
By Industry Contributor 27 May 2026By Lauren Potgieter, Country Manager at Infobip South Africa FULL STORY >
Can smart water create smart cities?
By Industry Contributor 12 May 2026"Digitising water systems reduces non‑revenue water and operating costs, which is a prerequisite for any municipality attempting to modernise toward smart‑city standards," says Chetan Mistry, Strategy and Marketing Manager, Xylem WSS (AMETI). FULL STORY >
Transforming your customer portal from a cost centre into a revenue engine
By Industry Contributor 24 April 2026By Warren Alberts, Chief Executive Officer at VAS-X FULL STORY >
Cooling the AI surge: Building sustainable liquid-cooled data centres for next-gen workloads
By Industry Contributor 24 March 2026By Steven Santini, Secure Power Vice President, Schneider Electric Sub-Saharan Africa FULL STORY >
Why AI voice agents are being met with open arms
By Industry Contributor 10 March 2026By Bruce von Maltitz, CEO of 1Stream FULL STORY >
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Ten things to ask your telecoms provider before you sign up
By Industry Contributor 6 March 2026By Warren Hawkins, MD, Euphoria Telecom FULL STORY >
Vertiv announces double stack Busway System that preserves white space for AI Data Centres
By Industry Contributor 5 March 2026Vertiv, a global leader in critical digital infrastructure, today announced the expansion of the Vertiv PowerBar Track busway family with the introduction of a compact, high-capacity double-stack design... FULL STORY >
2026 Predictions: Evolving data centres for an AI-driven future
By Industry Contributor 20 January 2026By Canninah Dladla, Cluster President for English-speaking Africa at Schneider Electric FULL STORY >
Why robust data protection strategies must be the cornerstone of Africa’s burgeoning data centre ecosystem
By Industry Contributor 3 November 2025By Mohammed Sayed, Head of Technical Operations at Data Management Professionals South Africa (DMP SA) FULL STORY >
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Data Centres face a cooling crisis as AI demand surges
By Industry Contributor 15 October 2025By Dean Wolson, General Manager - Africa - Lenovo Infrastructure FULL STORY >
Beat the Heat in Your Data Centre with AI-Driven Cooling Innovations
By Industry Contributor 11 July 2025Tony Bartlett from Dell Technologies explains how data centres are evolving to meet the rising demands of AI, 5G, and cloud computing. FULL STORY >
Call centres and the connection deception
By Industry Contributor 7 July 2025Call centres are increasingly using mobile numbers for outbound calls which is effective but against regulations, making it a costly tactic in terms of reputation and brand perceptions, says Natalie van der Merwe, Head of Telephony and Andrew King Head... FULL STORY >
Achieve Greater ROI with AI in Your Data Centre
By Industry Contributor 19 June 2025As organisations look to scale AI, on-premises infrastructure holds the key to achieving better business value. Tony Bartlett, Director of Data Centre Compute, Dell Technologies South Africa explains. FULL STORY >
Dell Technologies unveils infrastructure innovations to Power Modern AI-Ready Data Centres
By Ryan Noik 25 April 2025On the back of its recent PC portfolio update Dell Technologies also introduced a swath of innovations across its industry-leading infrastructure portfolio. FULL STORY >
Diversity of data centre infrastructure to serve all South Africans
By Industry Contributor 25 April 2025Dean Matteucci, Rectron Data Centre Category head looks at the drivers of the modern digital revolution in South Africa, noting that a diversity of infrastructure is needed to ensure that all South Africans have equitable... FULL STORY >
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