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Data from Infobip shows impact of conversational customer experiences and GenAI in 2023

By Press Release 28 March 2024

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New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands interact. Infobip analysed more than 473 billion digital communications interactions on its platform in 2023 between businesses and consumers to identify the latest global business messaging trends. FULL STORY >


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Ahead of Autism Acceptance Month Hot Wheels Unveils New Die-Cast to Encourage Open-Ended Play

By Industry Contributor 28 March 2024

Mattel, Inc, announced the Hot Wheels Flippin Fast die-cast, a new vehicle designed to encourage an open-ended play experience, ahead of Autism Acceptance Month in April. FULL STORY >

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SME sector gets business radio boost from Hytera

By Press Release 26 March 2024

With more than 710,000 small formal businesses in its fold, South Africa’s small and medium enterprise (SME) sector plays a critical role in boosting economic growth and creating employment opportunities in the country. FULL STORY >

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Leveraging the omnichannel can dramatically improve debt collection and customer service

By Industry Contributor 26 March 2024

By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >

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How insurtech unlocks business insights for traditional insurers

By Press Release 22 March 2024

“This shift away from historical data and manual processes is enhancing customer experiences, improving risk assessment, and optimising pricing,” says Charlotte Koep, COO of Root insurtech platform. FULL STORY >

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Revolutionise Your Revenue: The Key Role of First-Party Data in a cookieless world

By Press Release 22 March 2024

In today's competitive digital landscape, every marketing cent counts for your cut of the attention economy. FULL STORY >

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UNO No Mercy launches in SA

By Press Release 20 March 2024

Local game enthusiasts brace yourselves, because the most merciless edition of UNO has finally arrived! UNO Show 'Em No Mercy is not your typical card game – it's a ruthless showdown where only the toughest players survive! FULL STORY >

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Nex Playground is here to make movement fun

By Press Release 20 March 2024

Nex Playground offers a simple way for families to turn their living room into an interactive playground that brings the family together for entertaining bouts of physical activity. FULL STORY >

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How much more an average household could be paying for electricity in April

By Press Release 20 March 2024

An average South African household could be spending as much as R480 extra on their monthly electricity bills from April, translating to an additional R5 760 each year. FULL STORY >

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Obsidian delivers cloud data backup peace of mind with HYCU

By Press Release 19 March 2024

With Atlassian Cloud customers only able to export their data once every 48 hours, there is a significant gap to effectively protect and recover their mission-critical data. FULL STORY >

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New Instax mini 99 instant camera adds unique analogue abilities for enhanced film photography

By Press Release 18 March 2024

Colour Effect Control and Brightness Control dials, plus Bulb Mode and Double Exposure Mode make for exceptional creative control on Instax’s high-end analogue model. FULL STORY >

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