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Robots: To Tax or Not to Tax?

By Press Release 25 May 2017

By Jean-Claude Bastos de Morais, Innovation Influencer and Founder, African Innovation Foundation FULL STORY >

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AI heavyweights heading Cape Town for groundbreaking BotCon Africa 2017 conference

By Press Release 25 May 2017

The future of human-computer interaction will be up for debate in Cape Town this week, when some of the world’s leading thinkers and practitioners in the cutting-edge field of conversational interfaces will... FULL STORY >

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Robots will be our partners rather than our overlords

By Press Release 24 May 2017

This week (25 May) at BotCon in Cape Town, South African developers and enterprises will showcase some of the ways they’re putting the newest artificial intelligence (AI) technologies to work. Some of the latest developments are a little... FULL STORY >

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Facebook chooses 60 finalists in Bots for Messenger Developer Challenge

By Press Release 17 May 2017

Facebook has selected 60 finalists from the hundreds of entries it received from across the Middle East and Africa for the Bots for Messenger Developer Challenge. FULL STORY >

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Will bots ever take over the world of customer service?

By Press Release 25 April 2017

Marius de la Rey and Jan Moganwa of Absa, give their takes on how bots can add value to the workplace, and in particular help deliver better customer service. FULL STORY >

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Amazon opens up Alexa's voice technology to devs

By Robin-Leigh Chetty 20 April 2017

It appears as if Alexa, or similar voice controlled assistants, could be ported to other devices and products in future. FULL STORY >

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Facebook challenges developers in the Middle East and Africa to create the smartest Bots for Messenger

By Press Release 15 February 2017

Facebook is asking developers across the Middle East and Africa to create innovative bots in the Bots for Messenger Developer Challenge. FULL STORY >

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Poor customer service is costing companies billions

By Press Release 10 February 2017

Pete Matthaei, BrandChat director and co-founder, says the best way of improving customer service is by being immediately accessible via instant messaging platforms. FULL STORY >

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Next-generation robots will guarantee a workplace revolution

By Press Release 6 February 2017

Orange Business Services’ CTO, Mark McCallum, looks into robotic technologies and how these are changing the workplace, and will continue to do so in future. FULL STORY >

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How to prepare for robots in the workplace

By Press Release 2 February 2017

Dr. Roze Phillips, managing director for Accenture Consulting, discusses the impact AI will have on the workplace and how to prepare for it. FULL STORY >

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Putting the robots on hold at contact centres

By Press Release 6 January 2017

Efficiency can be designed, built and enhanced; it’s the goal of any IT department to optimise efficiency and boost productivity, and, increasingly, customers have come to expect that, too, notes Wynand Smit, CEO of INOVO. FULL STORY >

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How Smart Bots will simplify your Life as a Business Owner

By Press Release 18 November 2016

Meet Pegg, the personal trainer for your business. Pegg will log your expenses and file your receipts for you, with no fuss at all. Pegg can tell you what you’ve spent or earned for the month and remind you instantly who owes you... FULL STORY >

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Robots threaten up to two thirds of developing countries' jobs

By Press Release 10 November 2016

The increased use of robots threatens millions of jobs in developing countries, by undermining the advantage of low wages and facilitating the "reshoring" of industries back to industrialized countries, according to a new policy... FULL STORY >

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Mastercard launches Chatbot Platforms for banks and merchants

By Press Release 25 October 2016

Platforms provide partners with new ways to engage and deliver compelling, personalised experiences to consumers. FULL STORY >

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Robo-Bosses: the future is here and it’s not as scary as it seems

By Press Release 21 September 2016

A robot-driven future is closer than we think. According to Gartner’s “Top Predictions for IT Organisations and Users for 2016 and Beyond”, more than three million workers globally will have robo-boss supervision by 2018 FULL STORY >

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