0 comments

A.I. Customer Service: Are you talking to Mr. Bob or Mr. Bot?

By Opinion 11 October 2017

Chatbots have landed. They are infiltrating the world of marketing and they are here to stay. If that sounds slightly unsettling, this thought might be even more: chances are that you have interacted with a chatbot on more than one... FULL STORY >

0 comments

Twitter discloses Russian-linked accounts interfered with US Elections

By Staff Writer 29 September 2017

According to Twitter, 201 Russia-linked accounts have been found spreading misinformation around the 2016 US Election. FULL STORY >

0 comments

Where do humans fit in a world of digital personal assistants?

By Press Release 22 June 2017

By Bruce von Maltitz, Co-founder and Joint CEO, 1Stream FULL STORY >

0 comments

Robots: To Tax or Not to Tax?

By Press Release 25 May 2017

By Jean-Claude Bastos de Morais, Innovation Influencer and Founder, African Innovation Foundation FULL STORY >

0 comments

AI heavyweights heading Cape Town for groundbreaking BotCon Africa 2017 conference

By Press Release 25 May 2017

The future of human-computer interaction will be up for debate in Cape Town this week, when some of the world’s leading thinkers and practitioners in the cutting-edge field of conversational interfaces will... FULL STORY >

0 comments

Robots will be our partners rather than our overlords

By Press Release 24 May 2017

This week (25 May) at BotCon in Cape Town, South African developers and enterprises will showcase some of the ways they’re putting the newest artificial intelligence (AI) technologies to work. Some of the latest developments are a little... FULL STORY >

0 comments

Facebook chooses 60 finalists in Bots for Messenger Developer Challenge

By Press Release 17 May 2017

Facebook has selected 60 finalists from the hundreds of entries it received from across the Middle East and Africa for the Bots for Messenger Developer Challenge. FULL STORY >

0 comments

Will bots ever take over the world of customer service?

By Press Release 25 April 2017

Marius de la Rey and Jan Moganwa of Absa, give their takes on how bots can add value to the workplace, and in particular help deliver better customer service. FULL STORY >

0 comments

Amazon opens up Alexa's voice technology to devs

By Robin-Leigh Chetty 20 April 2017

It appears as if Alexa, or similar voice controlled assistants, could be ported to other devices and products in future. FULL STORY >

0 comments

Facebook challenges developers in the Middle East and Africa to create the smartest Bots for Messenger

By Press Release 15 February 2017

Facebook is asking developers across the Middle East and Africa to create innovative bots in the Bots for Messenger Developer Challenge. FULL STORY >

0 comments

Poor customer service is costing companies billions

By Press Release 10 February 2017

Pete Matthaei, BrandChat director and co-founder, says the best way of improving customer service is by being immediately accessible via instant messaging platforms. FULL STORY >

0 comments

Next-generation robots will guarantee a workplace revolution

By Press Release 6 February 2017

Orange Business Services’ CTO, Mark McCallum, looks into robotic technologies and how these are changing the workplace, and will continue to do so in future. FULL STORY >

0 comments

How to prepare for robots in the workplace

By Press Release 2 February 2017

Dr. Roze Phillips, managing director for Accenture Consulting, discusses the impact AI will have on the workplace and how to prepare for it. FULL STORY >

0 comments

Putting the robots on hold at contact centres

By Press Release 6 January 2017

Efficiency can be designed, built and enhanced; it’s the goal of any IT department to optimise efficiency and boost productivity, and, increasingly, customers have come to expect that, too, notes Wynand Smit, CEO of INOVO. FULL STORY >

0 comments

How Smart Bots will simplify your Life as a Business Owner

By Press Release 18 November 2016

Meet Pegg, the personal trainer for your business. Pegg will log your expenses and file your receipts for you, with no fuss at all. Pegg can tell you what you’ve spent or earned for the month and remind you instantly who owes you... FULL STORY >

(Page 3 of 5) 1 | 2 | 3 | 4 | 5 |

Read
Magazine Online
TechSmart.co.za is South Africa's leading magazine for tech product reviews, tech news, videos, tech specs and gadgets.
Start reading now >
Download latest issue

Have Your Say


What new tech or developments are you most anticipating this year?
New smartphone announcements (43 votes)
Technological breakthroughs (27 votes)
Launch of new consoles, or notebooks (14 votes)
Innovative Artificial Intelligence solutions (28 votes)
Biotechnology or medical advancements (21 votes)
Better business applications (132 votes)