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Features: News

MTN introduces three new BlackBerry service plans

MTN introduces three new BlackBerry service plans
MTN introduces three new BlackBerry service plans Thumb

More affordable BlackBerry service plans for MTN clients

Publish date: 05 July 2012 by Hanleigh Daniels


MTN South Africa has announced the introduction of three new BlackBerry service plans, providing local BlackBerry smartphone users with more choice when it comes to the services they access via their smartphones.

The operator’s BlackBerry customers are now able to select a BlackBerry plan that best suits their specific requirements, with the first of these new packages being the BlackBerry messaging plan for R14.95 per month. This plan provides MTN BlackBerry clients with access to BBM (BlackBerry Messenger) as well as one web-based email account such as Gmail, Yahoo! Mail or Hotmail.

According to the company, this plan is tailored towards the needs of customers that use their device to send and receive email, and stay in touch with their friends and family via BBM. These users do not really need to use the internet or other data services.  

For users who are more socially inclined, MTN offers the new BlackBerry social plan for R19.95.  This plan delivers access to social networks such as Facebook and Twitter, access to BlackBerry App World for the downloading of apps, on-device internet browsing and BBM. In addition, users will be able to access their BlackBerry email account (username@mtn.blackberry.com).

The BlackBerry social and email plan costs R29.95 per month and enables customers to employ BBM, browse the web, access their email as well as their social networks. Besides all the benefits of the BlackBerry social plan, users who opt for this package will also receive access to one web-based email account.

All of these BlackBerry service plans are now available on the MTN network. The BlackBerry messaging plan and BlackBerry social plans both have a data allowance of 10 MB each, whilst the BlackBerry social and email plan features a 25 MB data allowance. Customers will be charged at R1 per MB for any additional data access that is not included in these new BlackBerry plans.

MTN stated that the existing BlackBerry Internet Service (BIS) plan at R59 per month, will still be available on its network. BIS provides BlackBerry users with unlimited access to BlackBerry data services such as on-device web browsing (does not include video streaming services like YouTube), BBM, access to social networking sites, BlackBerry App World as well as up to ten corporate and personal email accounts.

“MTN understands its customers’ needs and is able to tailor unique packages to meet these needs,” explained Serame Taukobong, chief marketing officer at MTN SA.

“We observed that there are BlackBerry customers that do not have the BlackBerry Internet Service activated for a variety of reasons and this pointed us towards the need to introduce more options to address the range of unique customer requirements. We therefore designed these three packages to offer choice to our customers and empower them with a customised cellular service to meet their specific needs.”    

In related news, RIM recently announced that the BlackBerry Curve 9320 smartphone is available locally. The BlackBerry Curve 9320 is available on an MTN AnyTime 100 contract for R179 per month over 24 months, which includes a user's BIS (BlackBerry Internet Service) subscription.

User Comments
Posted by Kenny on 30-04-2013 @ 01:47 PM

BBM is being discontinued everywhere, on all networks. Do some research before you *****. Although, based on the spelling and grammar here, most of you probably don't even know what research is.

Posted by nelyea on 26-04-2013 @ 04:58 AM

I am really disappointed with my all time favourite Network espeaccilly on the BIS issue ... We are no more getting what we want we pay more for less and that I know you trying to make up a solution to this bt I can say rather keep things the way itwas or you'll lose more n more customers. ..I KNW YOU DO THIS YOU HVE NEVER FAILED US

Posted by micky on 19-04-2013 @ 03:10 PM

It sucks - why change it ?? Has never been a problem , so what thee hell !!! You better try & fix thee mess you made - because from what I see is that you going to or ARE losing a lot of costumers - =_= -

Posted by Nangamso Soso on 19-04-2013 @ 02:21 AM

I think that this is a whole lot of bull****!!! You are just coming up with excuses to rob us of our money. So what if people who have BlackBerries don't buy their BIS airtime? To what bother is it to you MTN? Do we now have to suffer for these people?

I have just tore up both my MTN sim cards and am using my Vodacom sim card PERMANENTLY. Vodacom doesn't have any of this bullcrap.

See ya!!!!

Posted by Jay on 11-04-2013 @ 09:05 PM

It's ridiculous I got an iPhone so I just use my blackberry for bbm bought the r15 plan and it doesn't even last a day!!!!

Posted by Minesh  on 11-04-2013 @ 09:45 AM

Freakin ridiculous!!!!!!! i have neevr ever come across such blasphemy!!! It seems like its more costly to be on pre-paid then it is to be on contract. This is such a waste of money. Rest assured that I will spread this news of MTN's way of cheating people to get money out of their pockets. #within the next hour - you can guarantee urself that me and a guyareanteed 50 other people have swopped over to a different network! and this number will increase! Your business sucks!!!!

Posted by madchick on 06-04-2013 @ 02:05 AM

Mtn use ur network 4 lil kids toyfones coz now its useless


Posted by Ask For on 05-04-2013 @ 06:52 AM

Mtn is nothing but money mongers and they try to rip off there customers within twikle of an eye...Moroon

Posted by jessie on 04-04-2013 @ 04:44 PM

i have been faithful to mtn but this new system doesn not work. it is rubbish.

Posted by Ludik on 03-04-2013 @ 11:45 PM

I am cancelling my contract with MTN!!!!!!! dont need this crap

Posted by eugene on 02-04-2013 @ 01:04 PM

This is all nonsense ,I purchased the BB service but can't use my bbm ...its all bull ,mtn needs to reassess their products because they just lost a customer

Posted by eugene on 02-04-2013 @ 01:00 PM

This I all bull ,I purchased the bb service but can't access or send anything through bbm ...mtn needs to do some serious reassessing on their client services ,because its fast turning bad

Posted by Karl on 27-03-2013 @ 01:53 PM

MTN your BIS service is truly bad, I have tried the BBM Social packacge as all I require is my chats to my friends after 2 days I am sent an e-mail informing me that I have used 50% of my fair use allowance and the next day I was smsd that I have used all my fair use allowance. I dont understand if Im not surfing the net or downloading how can I be using this fair use. Please MTN get real I would rather go back to Vodacom if I wanted this bull.

Posted by Ahmed on 21-03-2013 @ 05:16 PM

goodbye MTN after more than10 years uninturrepted contract custom!

Posted by Babes on 21-03-2013 @ 10:25 AM

Mtn plz fix this issue or we will move to a different network.
Thank you

Posted by LIZETTE!!!!! on 20-03-2013 @ 12:46 PM

THIS IS PATHETIC!!!!! I AM CANCELLING MY MTN CONTRACT AFTER 5 YEARS!!!!!!! MTN is not meeting my needs, when I bought my blackberry it was because of bbm and internet services!!!!!!!!!!

Posted by T.MAN on 15-03-2013 @ 10:52 AM

Mxm MTN sucks, I downloaded data bundle but I cnt even access simple thing,"whatsapp".. Mtn customers will migrate to other networks due to limited access of internet services..

Posted by Tshepo on 06-03-2013 @ 08:39 PM

Hi i got the R29.95 package however I still cannot access the internet and evrything else on the package. Is there a further step?

Posted by Gevonne on 06-03-2013 @ 12:01 PM

This is pathetic. Instead of increasing customers satisfaction by offering excellent service with bbm. You chasing them away by burdening them with this nonsense to this network of which i have been a client for more that 10 years. I hope MTN finds a solution to this, as i am contemplating on changing my network provider.

Posted by Lizelda on 06-03-2013 @ 07:48 AM

I am cancelling my contract with MTN, reason being that i have been a client for more than 4 years because MTN was the best service provider, i am cancelling it beacuse now i can get into my emails via my Blackberry and i cant download anything yet i still pay the full bis ammount every month. Looks like MTN is catering for their own pockets. Very dissapointed in MTN.

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